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TECHNICAL SUPPORT INQUIRY LOG (2)

Update time: 7/28/2010 3:58:57 AM  Views: 36  【 Font: Large Medium Small 】【Print


                                                                                                       Wuhan EIAab Science Co., Ltd.
Contact info
     name:                                   phone:                            cell phone:
     Email address: 
     Institution:
     address:
 
Product Information
1.  Purchase Information:
     product name                      Catalog#                          Lot#    
     distributor name

Order date:                 
Received date:

2.  Condition upon receiving the product): 
     ambient_____      ice pack_____     dry ice_____
     package intact?:       Inside___    Outside_____
     bottles/vials leaking?: _____   any wetness/liquid______
     kit components in appropriate condition?:
                  A.   Reagents not unusually discolored or clouded? ______
                  B.   Plate sealed completely? ______
                        Desiccant present and intact upon opening plate bag? ______
                  C.   Lyophilized standard shows no sign of moisture? ______
                  D.   All component part numbers match those listed in package insert? If not what are the part numbers? ___________
                  E.  Any components expired?_______
3.  storage after reconstitution: 
     ambient_____40C_____-200C_____ -700C_____
 
Observation
 
 
 
 
 
 
 
ELISA Assay Information
_____1.  Read package insert accurately and performed all assay steps as outlined?
______ 2.  Used proper matching kit components?
                     Did not use components from another kit?
                     Did not substitute with any non-R&D material?
______3.   Components at room temperature before used?
______4.   All components, solutions, samples, etc. prepared as recommended and mixed gently to    homogeneity?
___________A.  Proper diluents used?
                        (non-serum or serum calibrator diluent; assay diluent needed or not)?
___________B.  Samples used:  EDTA Plasma, Heparin Plasma, Urine, Cell Culture supernate, Serum, Tissue homogenate (indicate tissue type), Cell Lysate (indicate cell type and provide a recipe for the cell lysis buffer).
___________C.      Performed proper reconstitutions of relevant components?
__________  D. Performed proper dilution schemes for standard, samples, etc.?
___________E.      Used unique reservoirs for each reagent?
___________F.      Unique pipettes and/or tips used per reagent or sample?
_______5.  Plate tapped gently when necessary to ensure mixing of components after addition?
_______6.  Plate sealers on tight?
_______7.  Proper incubation time and temperature used?
_______     Plate not subjected to extreme or fluctuating temperature or light source?
_______8.  Wash solution prepared properly with D.I. water?
______    Recommended wash technique used?
_______9.  Color solution prepared as outlined
            (1:1 mixture of A & B no more than 15 min. before use)?
______10.  Stop solution added to wells in same order as color solution?
            After addition of stop solution, were the wells green or yellow?
______11.  Plate read within 30 min. after addition of stop?
________    Read at 450 nm?
__________Was correction wavelength used?  If yes please indicate what was the correction wavelength used at?
______12.  Data reduced using recommended curve fit (log-log or 4PL)?
 
Problems and Notes
 
 
 
 
 
 
Equipment Information
_____1.   All relative measuring devices calibrated properly?
__________A. Pipettes?
__________B. Graduated cylinder?
__________C. Eight channel pipetter?
__________D. Plate shaker?
__________E. Timer?
__________F. Plate reader?
                                          I.      Vendor and model number ___________
                                        II.      Contains proper filters for required wavelengths?
                                       III.      Calibrate?
                                     IV.      Proper detectable optical density range to 3.0 OD units?
______2. Wash apparatus clean and functioning properly?
Type used: (squirt bottle)__, (manifold)__, (automated washer)___
 If using automated washer, are you the sole user of it?  If not which assay  was run prior to yours?                          
______3.  All glassware and/or plastic ware clean?
 
Observations
 
 
 
 
 
 
 
 
 
please supply all relative raw, non-zero-corrected OD data and assay templates.

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